Our studio is located at 1F., No. 24, Zhongxing St., Shilin Dist., Taipei City 111010, Taiwan. If you would like to visit, please DM us on Instagram or Facebook, or email us at panpanhua.tw@gmail.com to make an appointment.

You can order from our Pinkoi store.

All our products are designed and made in Taiwan.

Yes, we ship internationally. Contact us for a shipping quote to your country: panpanhua.tw@gmail.com

Please fill out our order form if you would like to purchase our existing designs. For any special customization requests, please send your requirements along with your detailed information (company, address, phone, email contact person) to panpanhua.tw@gmail.com, and we will get back to you soon to discuss further.

Yes, we offer customization services. E-mail panpanhua.tw@gmail.com for more information.

The minimum quantity is 1 sheet.

All of our products are made to order, and we only offer a limited quantity of samples for sale.

Orders require a 50% deposit before production begins, with the balance to be paid within 15 days of receiving the products.

Alterations are allowed before the order confirmation. After we begin production (after the downpayment), alterations are not allowed.

The lead time for our made to order tile is 4-6 weeks. Custom or high volume projects may require additional time, the length of which will be determined upon receipt of your order.

Because our products are handmade per order and according to client specifications, we are not able to offer returns.

If stained with colored substances such as tea, coffee, soy sauce, or ink, it may penetrate into the inner of the tile. Please handle it immediately; using neutral detergents to clean instead of acidic cleaners.